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Fuller, Alison and Ashton, David and Felstead, Alan and Unwin, Lorna and Walters, Sally and Quinn, Martin (2003) The impact of informal learning at work on business productivity. Department of Trade and Industry, London.
Fuller, Alison and Ashton, David and Felstead, Alan and Unwin, Lorna and Walters, Sally and Quinn, Martin (2004) The impact of informal learning at work on business productivity. [Report]