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Porayska-Pomsta, Kaska and Mavrikis, Manolis and Pain, Helen (2008) Diagnosing and Acting on Student Affect: the Tutor's Perspective. User Modeling and User-Adapted Interaction, 18 (1-2). pp. 125-173. ISSN Print: 0924-1868 Online: 1573-1391
Porayska-Pomsta, Kaska and Pain, Helen (2004) Providing Cognitive and Affective Scaffolding Through Teaching Strategies: Applying Linguistic Politeness to the Educational Context. In: Intelligent Tutoring Systems: 7th International Conference, ITS 2004, Maceió, Alagoas, Brazil, August 30 - September 3, 2004. Proceedings. Lecture Notes in Computer Science (3220/2). Springer Berlin, Heidelberg, pp. 18-21. ISBN DOI: 10.1007/978-3-540-30139-4_8