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Stoll, Louise and McCall, J. and Smith, I. and Thomas, L. and Sammons, Pam and Smees, P. and MacBeath, J. and Boyd, B. and MacGilchrist, Barbara (2001) Views of Pupils, Parents and Teachers: Key Indicators of Effectiveness and for Improvement. In: Improving School Effectiveness. Open University Press, Maidenhead, pp. 74-101. ISBN 9780335206872