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Statham, June and Carlisle, J. (2004) Calling for help: the role of telephone helplines in child protection. Project Report. Thomas Coram Research Unit, Institute of Education, University of London, London.
Cameron, Claire and Carlisle, J. and Moore, C. (2003) Barriers to Lifelong Learning in the Care Workforce: A study of NVQ training for social care workers in Cambridgeshire. Cambridgeshire County Council/Learning and Skills Council.