IOE EPrints

Evaluation of Parentline Plus

Boddy, Janet and Smith, Marjorie and Simon, Antonia (2004) Evaluation of Parentline Plus. [Report]

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Item Type: Report
Additional Information: a. Parenting support b. An evaluation of the Parentline Plus helpline, addressing policy and practice issues in telephone and parenting support, through evaluation of helpline practice and staffing and organisational issues. c. The research provided evidence of an expanding high quality service for callers with significant parenting support needs. It informed the development of helpline practice, and has wider relevance to policy and practice development relating to parenting support. d. A Home Office research report, with national policy impact in informing decisions about helpline funding. e. Multiple methods and perspectives, including analysis of 120 tape-recorded helpline calls; 100 caller interviews; secondary statistical analysis of call data for a 14 month period; interviews with Parentline workers and managers, and with key stakeholders in other organisations. f. Peer reviewed by the Home Office. g. Lead author.
Controlled Keywords: Children (not specific age group), Adults, Parenting, Family support
Divisions: IOE Departments > Departments > Thomas Coram Research Unit
Depositing User: IOE Repository Editor (2)
Date Deposited: 10 May 2010 13:42
Last Modified: 14 Oct 2013 11:01
URI: http://eprints.ioe.ac.uk/id/eprint/4110
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