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Consumer involvement in the health technology assessment program

Royle, Jane and Oliver, Sandy (2004) Consumer involvement in the health technology assessment program. International Journal of Health Technology Assessment in Health Care, 20 (4). pp. 493-497. ISSN 1471-6348. DOI UNSPECIFIED

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Objectives: This study aims to describe a cycle of development leading to sustainable methods for involving consumers in the management of a program commissioning health technology assessment. Methods: Staff time was dedicated to developing procedures for recruiting and briefing consumers to participate in prioritizing, commissioning, and reporting research. Resources and support were developed in light of early feedback from consumers and those working with them. These were piloted and amended before being used routinely. Results: Over 4 years, procedures and resources have been developed to support six consumers attending seven to eight prioritization meetings a year; thirty to forty-five consumers each year commenting on research need for particular topics; thirty consumers a year commenting on research proposals, and twenty a year commenting on research reports. The procedures include clear job descriptions, induction and development days, clear briefing materials, payment for substantial tasks, and regularly seeking feedback to improve procedures. Conclusions: Explicit, inclusive, and reproducible methods for supporting consumer involvement that satisfy National Health Service policy recommendations for involving consumers in research require dedicated staff time to support a cycle of organizational development.

Item Type: Article
Controlled Keywords: Consumer involvement; Health-care technology; Health services research
Divisions: IOE Departments > Departments > Social Science Research Unit
Depositing User: Peter Moss
Date Deposited: 22 Oct 2007 14:57
Last Modified: 29 Jan 2015 08:00
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